How to install the app?

• Access the Marketplace

• Go to the Zendesk marketplace and navigate to the app page:

  https://www.zendesk.com/marketplace/apps/support/1004768/ezvoice/

  

• Proceed to the "How to Install" Option

  

• Authorize your Zendesk

  • Enter your subdomain and click "Authorize."

    • After that, click "Continue."

      

    • Zendesk Chat or Messaging

      • If your Zendesk instance still uses Zendesk Chat, you will need to generate an API key by following the step-by-step instructions in the video available on the page.

        

      • If the Messaging feature is already active, you can skip this step.

      • API Key

        • Once your API key is generated, copy it.

        • Click the "Access Settings" button.

        • Complete your installation.

          

        • Step-by-Step Video Guide

          Follow the detailed instructions provided in the step-by-step video to ensure proper setup and usage of eZVoice.